Q. Is there a fee for cancelling my order? Q. Is there a fee for cancelling my order? September 13, 2016 1111 Yes, there is a cancellation fee as follows: $45 per order if your rental device or SIM has not yet been picked up or shipped. $65 per order if your rental device or SIM has already been picked up or shipped. 0 Newer Q. What should I do if I have technical issues with my service while in Israel? View all posts Older Q. What is the security authorization charge on my credit card?