iPhone Users: Confirm with your carrier that your iPhone is unlocked prior to travel. Note that our SIM cards for iPhone include a pin for removing the SIM card tray.
Android users: Confirm with your carrier that your phone is unlocked prior to travel. Ensure that it supports 3G bandwidth 850/2100. You may need to create new APN settings once you arrive in Israel. Note that instructions for doing so will arrive along with your SIM card.
BlackBerry users: Please confirm with your carrier that your phone is unlocked and supports 3G bandwidth 850/2100, prior to departure. If you are a Verizon user, please confirm that your BlackBerry is Global Ready.
Note: We cannot guarantee compatibility for outside phones. The following models have been tested and have worked with our SIM cards: · iPhone 4 · iPhone 4s · iPhone 5 · iPhone 5s · Galaxy S3/S4 · Most other Android models
Unlimited calling within Israel
Talk as much as you want to any Israel number, home or mobile on Israel’s largest and most reliable network – “Cellcom”
Unlimited calling to the US and Canada
Talk as much as you want to any US or Canada number, home or mobile on Israel’s largest and most reliable network – “Cellcom”
Unlimited texting within Israel
Text as much as you want to any Israel mobile number
Unlimited 4G data
Get ultra fast 4G Internet (Internet may slow down after 3GB of usage, if internet upgrade isn’t purchased)
Protect yourself against any damage to the iPhone e.g cracked screen, water damage etc.
$25 deductible applies.
Double your iPhones battery life with a battery pack case.
If you need to be reached from the US, you may want to get an Unlimited US number. The US number upgrade, allows you to receive calls on a local number. US number upgrade also allows you to forward your current US number to the US number we provide so anyone calling your current US number can reach you in Israel
5GB high speed internet upgrade
If you are an above average internet user, you may want to get the 5GB of high speed internet upgrade.
Unlimited High Speed Internet
If you are heavy user and don’t want your internet ever slowing down, you may want to get the Unlimited High speed internet plan.
Return label and kit
The return label and kit option is a padded envelope with prepaid postage and tracking, to avoid the hassle of going to the post office to send back your rental.
(This option does not apply to purchased SIM cards)
Texting to the US upgrade
Texting to the US upgrade allows you to send and receive international texts to and from your Israeli number.
Israel converter (Yours to keep!)
Israel uses a different type of outlet than used in the U.S. This converter will convert your current US charger for use in Israel’s outlets.
Portable car mount
Using your iPhone for Waze GPS?
Instead of holding your phone, just mount your iPhone onto this potable car mount holder.
Add this free option and have web filter block out any unwanted material.
6 Benefits of renting an iPhone for your Israel trip:
Avoid the hassle of unlocking your American cell phone
Use Israel’s fastest 4G download speeds
Keep your American contacts while using your Israeli iPhone
Benefit from preloaded apps like Waze, FaceTime, and WhatsApp
Download free apps during your stay in Israel
Upload pictures from your trip to your iCloud account
USB and Wall iPhone charger
An OtterBox case (extra-high quality and durability)
Q. May I use the iPhone in the U.S. to download apps using WiFi?
Yes you may.
Q. What’s the best way to save pictures that I take on the Unlimited Israel iPhone?
There are multiple options for saving pictures, including uploading them to your computer by plugging in your phone via the iPhones USB cable, or emailing them to yourself.
Q. May I use my personal Apple ID with the Unlimited Israel phone?
No, we will provide you with an Apple ID to use.
Q. Can I download apps using an Unlimited Israel iPhone?
If you would like to use the App Store, press the App Store icon and sign in with Apple ID: apps@Unlimitedisrael.net and the password: Unlimitedapps1. You may only download free apps with this username and password.
Q. Does the iPhone come with apps?
Yes. For your convenience, we preload your iPhone with a bunch of handy apps such as Waze, WhatsApp, and more.
Q. Which iPhones do you offer?
We offer the iPhone 4, iPhone 5, and iPhone 6.
Q. Should I select the upgraded data plan?
If you are a heavy data user, it may be a good idea. For assistance about the optimal plan for your needs, please contact our office at (845) 371-9800 to speak to a customer service representative.
Q. What is the difference between 3GB and 3G (or 4G)?
3GB is a measurement of how much data you will have on 3G/4G speeds.
Q. What happens when I reach the current 3G/4G data high speed limit?
You will still have unlimited data at no extra charge, but you will connect at a slower 2G/3G speed.
Q. What happens to my voicemails if I did not delete them before leaving Israel?
They are automatically deleted.
Q. If someone in the U.S. calls the American number, will there be per minute charges?
No. The U.S. number provides you with unlimited incoming calls, and it is as if the caller is dialling a local number.
Q. If I text internationally with this plan, will the recipient incur any overage charges?
This depends on the recipient’s phone plan.
Q. Will I get charged for incoming international texts if I don’t have this upgrade?
Incoming texts will be free; you will only be charged for outgoing texts.
Q. Are MMS or Picture Mail (Pictures sent via Text Message’s) included in the plan?
Unfortunately not; we suggest you use Email or “Whatsapp” to send pictures.
Q. How much is it per text if I don’t have international plan?
The price is $0.89 per text.
Q. Will I be able to send text (SMS) messages to non-Israeli mobile numbers?
If you have purchased the “international texting upgrade” then you will be able to text international numbers. Otherwise, we recommend that you use WhatsApp or iMessage which utilize data and do not incur fees.
Q. If I receive an American number, is there a cost to forward my current US number to the one that you have provided?
No. There are no additional costs for call forwarding.
Q. Where can I find my phone numbers?
For SIM cards, it will be on the SIM card’s packaging. For phone rentals, the number(s) are on the back of the device.
Q. Will I know my Israeli number before I leave the U.S.?
Yes, we will send you an email with your phone numbers before you receive your rental.
Q. Can I text to the U.S.?
For a flat fee of $10, you can also have unlimited texting to the U.S.
Q. What does my plan include?
The base Unlimited Israel plan includes: unlimited talk and text in Israel, unlimited calls to and from the U.S. & Canada, unlimited texting from the U.S., and unlimited data with the first 5GB at high speed 4G.
Q. If I forgot to forward my number before I left, can I do it from Israel?
Yes. Call your American service provider for assistance.
Q. If I choose the U.S. number option, how do I forward my current number to the number you provide?
One option is to call your current carrier and ask to forward your number to the U.S. number that we have provided. Alternatively, you can manually forward your number by following the instructions in our online user manual and the instruction sheet we provide with your order.
Q. What is the benefit of having a U.S. number?
People calling you from the United States will not have to pay international rates. Additionally, you can forward your current phone number and not miss any calls while you are in Israel.
Q. How do I reset my voicemail?
Dial the Israel number we have provided from your phone and enter # then 1234# as the password. Please do not change the password.
Q. Which phone number that I received is the American one, and which is the Israeli number?
Your Israeli number starts with 052; the other number is your American number.
Q. How do I call the U.S. and/or Israel?
To call America, dial 001 before the area code and phone number. (Dialing to the U.S. with prefix other then 001, may result in additional charges) To call Israel, dial the area code followed by the phone number.
Q. What network does your service utilize in Israel?
We use Israel’s largest and most reliable network, Cellcom, comparable to Verizon in the United States.
Q. What does my phone insurance cover?
The insurance we provide covers damages on the actual phone, such as cracked screens and water damage. You will only be liable for a $25 deductible. Note: The insurance does not cover accessories.
Q. How are orders shipped?
Orders are shipped with USPS or UPS. Tracking numbers are provided and signatures are not required.
What happens if my rental gets damaged lost or stolen?
We have a great customer service team in Israel who can replace your phone. if we can we will actually hand deliver a new phone to your door!
Will my iPhone be insured?
As a service We offer damage insurance on our Phones for a dollar a day.You can request this service in the additional options section. (this does include loss or theft)
What happens if I would need to extend my Phone or SIM rental?
You can call or email our customer service team or simply extend on our website’s Extend and Activate page, otherwise your service will be terminated the deactivation date you have originally planned.
Is your smartphone locked?
Rent an iPhone for your Israeli vacation with unlimited calling, text, and data.
Local calls in Israel
calls to the US & Canada
texting within Israel
mobile data (internet)
Travel elegantly in Israel with an iPhone
Whether you’re capturing breathtaking photographs, discovering the hottest local restaurants, or need directions to your next stop, traveling with an iPhone will enhance your entire Israeli vacation. Don’t make the mistake of traveling without the perfect companion that will save you precious time and energy while you’re on the fly.
Renting an iPhone from Unlimited Israel is a simple, user-friendly process that will add convenience to your trip when you need it the most. Even better, we’ll provide you with a full set of features, awesome apps, and connect you to Israel’s fastest and most dependable cellphone network.
Rent an iPhone loaded with features and apps that will enhance your vacation in Israel.
Preloaded with WazeWhatsappiCloudSiddur
Option to use your American phone number in Israel
Capitalize on Israel’s most reliable 4G network
Transparent and reasonable pricing structure
Round the clock customer service offices in the U.S and Israel